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What is the emergency number in spain: ! Murcia Today – What Is The Emergency Phone Number In Spain?

Опубликовано: September 24, 2020 в 11:12 am

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Категории: Miscellaneous

Emergency numbers and helplines in Spain

Last update on 01/09/2022

Written by Stephen Maunder

This must-have list of emergency numbers in Spain will help you in a variety of emergencies, alongside a list of important Spanish helplines.

If you are moving to Spain, it is important to get to grips with what you will need to do if you encounter an emergency, especially if you don’t speak Spanish. This guide to handling emergencies in Spain provides information on which emergency number to call.

It includes the following information:

  • Primary emergency numbers in Spain
  • Fire services in Spain
  • Police in Spain
  • Healthcare and accidents in Spain
  • Mental health services in Spain
  • Drug and alcohol services in Spain
  • Children, family, and youth services in Spain
  • Crime-related services in Spain
  • Utility and telecommunications services in Spain
  • Road and traffic emergencies in Spain
  • LGBTQ+ services in Spain
  • Homelessness services in Spain
  • Animal services in Spain
  • Embassies in Spain
  • Lost or stolen property in Spain
  • European-wide emergency numbers
  • What to do in an emergency in Spain
  • Other useful phone numbers in Spain
  • Emergency terms and phrases in Spain
AXA Assistance

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COVID-19 in Spain

The COVID-19 pandemic has been a difficult time for everyone. Many expats find themselves separated from family and loved ones in their home countries. As a foreigner, it is also sometimes difficult to find critical information regarding coronavirus infection rates, local measures, and restrictions, and now, thankfully, vaccinations.

  • For general coronavirus health information in Spain, including vaccination schedules and locations, visit the Ministerio de Sanidad’s COVID-19 online resource center.
  • For dedicated information on how the COVID-19 pandemic affects Spain, consult our guide to the COVID-19 pandemic in Spain.

Emergency services in Spain

Spain has three emergency services: the police (policía), the fire brigade (cuerpo de bomberos), and the ambulance service (ambulancía).

You can contact the emergency services in Spain by calling the pan-European emergency number (112) from any telephone. When you call 112, the operator diverts you to the relevant emergency service. The individual emergency services are also available at the following numbers:

  • Ambulance: 061
  • Fire brigade: 080
  • National police: 091
  • Local police: 092

Fire services in Spain

Fire brigades in Spain are operated at the community level, with each of the 17 autonomous communities in charge of its own fire service. In addition, Barcelona and Madrid have their own fire brigades.

A group of firefighters in Madrid

You can contact the fire brigade in Spain by calling their emergency number at 112 or 080.

Firefighters in Spain take on a range of roles beyond dealing with fires. They conduct work such as rescues and safety inspections. Firefighters also have a key role in the community, often visiting schools to give presentations on fire safety.

Police in Spain

There are three different types of police in Spain: the National Police (Policía Nacional), Local Police (policía local) and the Civil Guard (Guardia Civil).

  • The National Police has the widest remit, dealing with wider issues such as organized crime, national security, and terrorism.
  • The local (or municipal) police deal with crimes in each local area, such as theft, traffic offenses, and disputes.
  • Finally, the Civil Guard is Spain’s oldest police force. It is run by the military and primarily operates in rural areas and on highways.

The emergency numbers for each police service in Spain are the following:

  • National Police: 091
  • Local police: 092
  • Civil Guard: 062

The Spanish police also runs a special foreign tourist service, which allows foreigners to report crimes such as burglary, theft. Call 902 102 112 between 9:00 and 21:00.

Healthcare and accidents in Spain

If you or someone else needs emergency medical care in Spain, call the emergency number for the medical service at 112 or 061. It’s also possible to visit your local hospital’s accident and emergency department (Urgencias). For general medical inquiries and less urgent issues, you should instead contact your general practitioner, who can refer you to a specialist if necessary.

Some further emergency healthcare contact numbers in Spain are the following:

  • Emergency doctor: 1003
  • Emergency dentist: 961 496 199
  • AIDS/HIV helpline: 902 424 424
  • Health and pharmacy information: 900 161 161. You can also find your local pharmacy online.
  • Elderly helpline: 900 222 223
  • Maritime Sea Rescue: 900 202 202
  • Red Cross: 902 222 292 or online.

You can find out even more in our full guide to healthcare in Spain.

Mental health services in Spain

If you require mental health support in Spain, you can receive care by visiting your doctor or visiting a local health center. Your doctor may refer you to specialist treatment, which generally takes place at a mental health center. Some mental healthcare services are available through the state insurance system, but others (such as psychotherapy) aren’t available.

  • Samaritans in Spain: English-language helpline offering free support – available by calling 900 525 100 or online.
  • Suicide, crisis, and support line (El Teléfono de la Esperanza): call 902 500 002 or go online (Spanish only, however).

Drug and alcohol services in Spain

  • Anti-poison and drugs helpline: 915 620 420
  • Drug addiction support (Fundación de Ayuda contra la Drogadicción): 900 161 515 or online.
  • Alcoholics Anonymous: find English-speaking meetings in your area online.
  • Al-Anon: find English-speaking meetings online.
  • Narcotics Anonymous: call 952 858 522 or go online (Spanish only, however).

Children, family, and youth services in Spain

  • Support for single parents: call 622 795 542 or go online.
  • Report gender violence: call 016 or 900 116 016.
  • Child and teenage abuse: call 900 202 010 or visit ANAR (Spanish only, however).
  • Missing children: 116 000
  • Support for women: 900 580 888
  • Domestic violence and abuse (Mujeres Maltratadas): 900 100 009
  • Mum Abroad: information for English-speaking parents living in Spain available online.

Crime-related services in Spain

  • Crime victim support service: 900 150 909

For even more details on what to do if you’re a victim of crime, check out our guide to crime and the legal system in Spain.

Utility and telecommunications services in Spain

If you suffer a power cut or gas leak in Spain, call your provider as soon as possible. The National Energy Commission (La Comisión Nacional de Energía) provides a list of suppliers as well as their contact details.

If you have a problem with your telephone line, call 1002.

Road and traffic emergencies in Spain

In a road emergency in Spain, call 112 or an emergency number above to contact the police, medical service, or fire brigade as appropriate.

  • Traffic reports: call 011 to find out about current traffic issues or go online.
  • Traffic authorities: call 060 to contact the Spanish traffic authorities. An English-speaking operator is also available between 9:00 and 15:00.

LGBTQ+ services in Spain

  • FELGTB: umbrella group for more than 50 LGBTQ+ organizations in Spain. Find out even more online.
  • LGBT in Spain: website providing list of LGBTQ+ organizations in Spain.
  • Casal Lambda: gay and lesbian association offering information, meetings, and counseling. Find out even more online.
  • Travel Gay: gay and lesbian-friendly travel planner, available online.
  • Lonely Planet: a guide for LGBT travelers in Spain.

Homelessness services in Spain

  • Arrels Foundation (Arrels Fundacio): homelessness organization based in Barcelona. Find out even more online.
  • Angels of the Night (Ángeles Malagueños de la Noche): homelessness charity based in Malaga. Find out even more online.
  • Feantsa: homelessness charity operating across Europe.

Animal services in Spain

  • Emergency vet: 963 744 731
  • Association of Animal Protection in Spain: online list of local associations promoting animal protection in Spain.
  • Adopt a Pet: directory of organizations for pet adoption and animal protection in Spain.
  • PACMA: Animal Party – a Spanish political party that works for animal rights.

Embassies and services for foreign nationals in Spain

Spain is a busy tourist destination with many immigrants, so finding support isn’t difficult. The Spanish Tourism Portal has information for visitors and EmbassyPages also has a list of embassies in Spain.

Some of the more relevant embassies for tourists and foreign residents in Spain include:

  • Colombia: The Embassy of Colombia in Madrid is located at P.º del Gral. Martínez Campos, 48. Their phone number is +34 917 004 770. Colombia also maintains Consulates in Barcelona, Bilbao, Las Palmas de Gran Canaria, Palma de Mallorca, Sevilla, and Valencia.
  • Germany: The Embassy of Germany in Madrid is located at C. de Fortuny, 8. Their phone number is +34 915 579 000. Germany also has Consulates in Alicante, Almería, Barcelona, Bilbao, Lanzarote, Las Palmas de Gran Canaria, Mahón, Málaga, Palma de Mallorca, Puerto de la Cruz, San Sebastián, Santa Cruz de la Palma, Valencia, Vigo, and Zaragoza.
  • Morocco: The Consulate General of Morocco in Madrid is located at C. de Leizarán, 31. Their phone number is +34 912 109 300. Morocco also has an Embassy in Madrid and Consulates in A Coruña, Algeciras, Alicante, Almería, Barcelona, Bilbao, Girona, Las Palmas de Gran Canaria, Málaga, Murcia, Oveido, Palma de Mallorca, Sevilla, Tarragona, and Valencia.
  • Romania: The Embassy of Romania in Madrid is located at Av. de Alfonso XIII, 157. Their phone numbers are +34 913 454 553 and +34 669 362 202 (emergencies only). Romania also maintains Consulates in Albacete, Almería, Barcelona, Bilbao, Castellón de la Plana, Ciudad Real, Las Palmas de Gran Canaria, Murcia, Pamplona, Sevilla, and Zaragoza.
  • United Kingdom: The British Embassy in Madrid is located at P.º de la Castellana, 259D. Their phone number is +34 917 146 300. The UK also has Consulates in Alicante, Barcelona, Ibiza, Las Palmas de Gran Canaria, Santa Cruz de Tenerife, and Sevilla.

Lost or stolen property in Spain

  • Lost property: if you lose a valuable item or are a victim of theft, contact the local police. If you lose an item on a train or at an airport in Spain, contact the transport provider first.
  • Lost and found pets: if you find a pet in Spain, take it to a local vet, who can check if it is identifiable and contact the owner. If you lose a pet in Spain, contact local vets and give your pet’s identification number. You can also contact the Archivo de Identificación del Colegio de Veterinarios at 934 189 294 (902 170 401 outside of office hours). Finally, you can report the animal missing at a local police station.
  • Lost bank cards: contact your bank or call the card provider: American Express (902 375 637), Mastercard (900 971 231), or Visa (900 991 124).

European-wide emergency numbers in Spain

If you have an emergency anywhere in Europe, call 112 to access emergency services. Calls to 112 are free and can be made from any landline, payphone, or mobile phone.

What to do in an emergency in Spain

When you call an emergency number in Spain, you should follow these tips:

  • State your name, telephone number, the location where help is necessary, the situation and if it’s still happening, how many people require help, and whether there are weapons or dangerous substances involved.
  • Don’t forget the code to your parking lot or apartment building.
  • Never hang up until you are invited to do so.
  • If you have existing medical problems or regularly take prescription drugs, make sure you at least know how to say their names in Spanish to the operator.
  • If you have children, cite their ages and how much they weigh (in kilograms) in case you need to call an anti-poison centre or to administer medication.
  • In a situation where you’re dealing with intoxications, make sure to inform them of what was taken and, if possible, give them the rest of what was consumed.

Other useful phone numbers in Spain

  • Citizen information line: call 012 or go online.
  • Ombudsman and complaints: 900 101 025

Emergency terms and phrases in Spain

  • Emergency services: servicios de urgencia
  • I’d like to report a crime: Quiero hacer una denuncia./Quiero denunciar un crimen.
  • I need you to send me an ambulance: Necesito una ambulancia./Necesito que me envíen una ambulancia.
  • My house is burning down: Mi casa está quemandose.
  • I live at…: Vivo en…
  • Help!: socorro
  • Accident: accidente
  • Pharmacy: farmacia
  • Doctor: médico
  • Serious illness: enfermedad grave

Useful resources

  • National police: how to report a crime as a tourist in Spain
  • Spanish government: find your country’s embassy in Spain
  • UK government: advice for UK nationals on living in Spain

Emergency Telephone Numbers in Spain – Spain Expat

When Emergency Strikes in Paradise

Contact information for emergency services with the police department, fire department, ambulance and your embassy, and in case of domestic abuse and credit card theft. A short guide to Spain’s emergency services.

Before we go any further, please memorize this number: 112.

112: Before we go any further, please memorize this number. 112. For general emergencies throughout Europe, call 112. It’s NOT 911 in Spain or Europe, it’s 112.

Common sense and preparation are your best weapons against misfortune. But if disaster ever does strike your Spanish paradise, take a good deep breath and try not to panic. This list of emergency phone numbers for Spain that you’re about to read and your local Páginas Amarillas (Spanish telephone directory) should do wonders to help you get to fixing whatever it is that comes your way.

Keep in mind that some Spanish emergency services have English-speaking staff, but others don’t. If your Spanish skills are lacking, the best idea would be to find a Spanish speaker you trust who can call for you. However, in an emergency that may not always be an option, so you may want to memorize these Spanish phrases, just in case:

Quiero hacer una denuncia. /Quiero denunciar un crimen.=I’d like to report a crime. 
Necesito una ambulancia./Necesito que me envíen una ambulancia.=I need you to send me an ambulance. 
Mi casa está ardiendo.=My house is burning down. 
Vivo en…=I live at…

These emergency phone numbers are for use within Spain (although 112 works throughout Europe as well). To call from outside Spain, you must first dial: 00 34.

Your Country’s Embassy
Reporting a Crime in Spain
Calling the Police in Spain (Policía) 
Calling the Fire Department in Spain (Bomberos)
Calling an Ambulance in Spain (Ambulancia)
Violence Against Women in Spain
Credit Card Theft in Spain
Cooking Emergency (Pizza Delivery in Spain)
Your Experiences Using Emergency Services in Spain

 

Your Country’s Embassy

If you ever get into a real bind like needing emergency funds sent from home, it may be time to call in the professionals. But don’t worry, your country’s embassy is there to help.

Most countries have several consular offices throughout Spain. However, emergency consular services to citizens are generally provided by the main embassy only:

  • United States Madrid Tel: 91 587 2200
  • United Kingdom Madrid Tel: 91 714 6300
  • Ireland Madrid Tel: 91 436 4093
  • Canada Madrid Tel: 91 382 8400
  • Australia Madrid Tel: 91 353 6600

 

Reporting a Crime in Spain

Tel: 902 102 112

If you’ve been the victim of any crime, accident or assault, you need to report it to the Spanish police by making a denuncia.

Crimes can be reported in either English or Spanish in different ways:

  • In person at the nearest police station (comisaría de policía). You may have to wait in line a while to do this though.
  • Online at http://www.policia. es.
  • By phone at 902 102 112.

However, major or violent crimes should always be reported in person.

 

Calling the Police in Spain (Policía)

National Police (Policía Nacional) tel: 091
Local Police (policía local) tel: 092
Civil Guard (Guardia Civil) tel: 062

The Spanish police are there when you need them. A Madrid informant tells us that exactly fourteen minutes from the time he called the police, there were four agents at his door.

And if you see the police on the street, do you know how to tell them apart? The Guardia Civil generally wear green and sometimes their characteristic black tricorn hat, while the Policía Nacional generally wear navy blue. Local police uniforms vary from province to province, from light blue in Madrid to the red of the Ertzaintza in the Basque Country.

To report a crime (make a denuncia), call 902 102 112.

Major or violent crimes should always be reported in person.

Calling the Fire Department in Spain (Bomberos)

In case of fire, call 112, 080, or 085. You can rest assured that fire service in Spain is fast and efficient. Madrid’s fire service promises to arrive at the scene of a fire in an urban zone in less than 10 minutes from the time they receive the call.

Calling an Ambulance in Spain (Ambulancia)

In case of a medical emergency, call 112 or 061. They will send you an ambulance if you request one. Your embassy should also be able to provide you with the same list of English-speaking doctors we have.

Violence Against Women (Malos tratos contra las mujeres) in Spain

If you have suffered any kind of physical abuse and need medical attention, please call 112 or go to your nearest hospital or health center. For free emergency consultations for abused or battered women in Spain, contact: Comisión para la investigación de malos tratos a mujeres (Research Commission for Violence Against Women) Tel: 900 100 009 Monday through Friday from 9:00 to 21:00 (You can also make a donation to help fight violence against women at the Madre Organisation’s site. )

Credit Card Theft in Spain

If your credit cards get stolen and you don’t feel like making a donation to the bastards who stole them, call your bank or credit card company right away. They should be able to cancel your cards in no time and help you make arrangements to get new ones. Here are some of the major players:

  • American Express Telephone Service Center: 902 375637 Emergency Card Replacement: 917 437000
  • Mastercard Emergency Services: 900 97 1231
  • Diner’s Club Tel: 902 40 11 12
  • JCB Tel: 900 314 027 (Toll Free) or 91 540 0910 Monday through Friday 9:00-14:00 and 15:00-17:30
Cooking Emergency (Pizza Delivery in Spain)

When you’ve burnt the paella…again, it may be time to declare a food emergency and call out for pizza. Telepizza Tel: 902 122 122 And remember, in case of fire call 112.

Your Experiences Using Emergency Services in Spain

If you have used any of the above emergency services in Spain, please feel free to share your experience and leave a comment.

Questions?

Try the
Spain Expat Facebook page
or comment below (you’ll need to be signed in)

Comments

A Quick Directory of Spanish Emergency Numbers

Emergency services: They’re the heroes we hope we’re never going to have to call, but it’s reassuring to know that they’re always there! Whether you’re living in Spain or just visiting the country for a short holiday, crimes, accidents, and emergencies can happen anywhere you are in the world. So it makes sense to plan ahead and be prepared, by knowing the right numbers to call if you ever need emergency help or support.

 

With that in mind, here is our quick directory of the most important emergency numbers in Spain. Write them in your diary, bookmark this page on your phone, or print them out and stick them on your fridge! It’s important to note that whilst some Spanish emergency service operators will speak English, many will not. It may be handy to learn a few key phrases you can use over the phone in case of an emergency (such as your address and the different, most common types of emergency) and we would also recommend that you find a trusted Spanish or Spanish speaking friend who could help you in the case of an emergency.

The Important Emergency Numbers to Call

If you have a key emergency and require the police, fire brigade, or an ambulance then the number to call, no matter where you are in Spain, is 112. You don’t need to dial an area code, and the operator should be able to speak a range of different languages, including English. If you have a disability that makes speaking on the phone difficult then you can also send an SMS text message or a fax to the number 112 and you will also get help and support when you need it.

Knowing What to Say

So, you’ve reached the emergency services that you need, but what should you say? Whilst you should find that the operative on the end of the phone is able to speak English, if they are unable to them you may find that the following phrases come in handy:

Pharmacy: farmacia

Doctor: médico

Serious illness: enfermedad grave

I’d like to report a crime: Quiero hacer una denuncia. /Quiero denunciar un crimen.

I need you to send me an ambulance: Necesito una ambulancia./Necesito que me envíen una ambulancia.

My house is burning down: Mi casa está quemandose.

I live at…: Vivo en…

Help! (emergency): socorro

Accident: accidente

Emergency services: servicios de urgencia

 

Other Numbers You Should Know

Of course, unfortunately, there are far more than just three types of emergencies you can experience, no matter where in the world you are living. If you find that you need assistance for any reason during your time in Spain, then it’s likely that you will find the number you need in the comprehensive list below:

Local Police

Whilst 112 is the right number if you need emergency assistance, if you need to contact the local police for a non-emergency then the right number to call is 092. The local police on this number will be able to help you with traffic issues, lost properties, minor thefts, and other minor neighbourhood issues.

Civil Guard

You might not have heard of the Civil Guard, but they are a police force that falls under the military umbrella and operates mostly in rural areas. They are responsible for drug crimes, robberies, murders, and car accidents that lead to fatalities. You can contact the Civil Guard on 062.

National Police

The National Police, as the name suggests, deal with issues that affect Spanish residents on a national level. These include terrorism, national security, and high level crime. There are a myriad of ways you can contact the National Police, including calling 091 or visiting www.policia.es and contact the appropriate department online. You can also find them on Twitter @policia

Maritime Sea Rescue

If you’re spending your time lounging on the beach or paddling in the ocean on the Costa del Sol then it may be helpful to know the contact details for the Maritime Sea Rescue. The best number to call is 900 202 202

The Red Cross

The Red Cross can help you with medical emergencies, and you can also contact them if you wish to donate blood. Their 24/7 helpline number is 900 100 333, whilst their direct dial number for blood donors is 900 506 819.

Tourist Helpline

If you’re a tourist in Spain and want to report a crime then the best number to call is 902 102 112. It is likely that you will then need to follow up this call with a visit to your local police station, in order to secure a valid crime number.

Road Traffic and Accidents

Want to make sure your journey isn’t going to be delayed by a traffic jam or road traffic accident? Call 011.

Crime Victim Support Service

Have you been a victim of crime? It is something that can be hard to forget, and can often have a long term effect on mental and physical health. If you have been a victim of crime and feel you need extra support then you can call 900 150 909

Support for Women

If you have been a victim of domestic abuse or domestic violence then you can call 900 100 009. For any other support for women there is a 24 hour helpline available at 900 580 888

The Best of the Rest

Other helplines and organisations that you may find are helpful, depending on your individual circumstances, include:

  • Phone gender violence: 016 | 900 116 016
  • Health and pharmacy information: 900 161 161
  • Anti-poison and drugs helpline: 915 620 420
  • Child and teenage abuse:  Kids helpline 900 202 010 | adults and family 600 505 152 | missing children 116 000
  • Suicide, crisis and support line: | 902 500 002
  • Drug addiction support : 900 161 515
  • Spanish AID/HIV foundation : 932 681 484
  • AIDS/HIV helpline: 902 424 424
  • Emergency vet: 963 744 731
  • Emergency dentist: 961 496 199
  • Elderly helpline: 900 222 223

 Are you thinking of making a permanent move to Spain, or perhaps you’re just looking for a Spanish bolt hole where you can enjoy long holidays in a home away from home? Whatever your plans, our local expert estate agents are perfectly positioned to help you find your dream Spain property on the Costa Del Sol. Why not get in touch with Right Casa today. 

 

 

 

Emergency Phone Numbers In Spain

Tips and Advice

If you’re living
in Spain, it’s important to get to grips with what you’ll need to
do if you encounter an emergency, especially if your Spanish is not
that great. There are emergency numbers in Spain for a range of
instances, from reporting crimes or lost property to medical issues.

Emergency
services in Spain

There are three
emergency services: the Police (policía), the Fire Brigade
(cuerpo de bomberos), and the Ambulance service
(ambulancía).

Anywhere in Europe you
really only need one emergency number (112). When you call 112, from
any telephone, the operator diverts you to the relevant emergency
service. The individual emergency services are also available at the
following numbers:

  • Ambulance: 061
  • Fire
    brigade:     080
  • National
    police:     091
  • Local
    police:     092

Fire
services in Spain

Fire brigades in Spain
are operated at the community level. There are 17 autonomous
communities each in charge of their own fire service. In addition,
Barcelona and Madrid have their own fire brigades.

You can contact the
fire brigade in Spain by calling their emergency number at 112 or
080.

Firefighters in Spain
take on a range of roles beyond dealing with fires. They conduct work
such as rescues and safety inspections. Firefighters play a key role
in the community often visiting schools and businesses to give
presentations on fire safety.

Police
in Spain

There are three
different types of Police in Spain: the National Police (Policía
Nacional), Local Police (policía local) and the Civil
Guard (Guardia Civil).

  • The National
    Police has the widest remit, dealing with wider issues such as
    organized crime, national security, and terrorism.
  • The local, (or
    municipal), police deal with crimes in each local area, such as
    theft, traffic offenses, and disputes.
  • Last but by no means least, the Civil Guard, the oldest police force
    in Spain. It is run by the military and primarily operates in rural
    areas and on highways.

The emergency numbers
for each police service in Spain are:

National Police: 091

Local police: 092

Civil Guard: 062

The Spanish police also
operates a foreign tourist service, which allows foreigners to report
crimes such as burglary or theft. Call 902 102 112 between 9:00 and
21:00.

If looking to make a
claim under your home contents Insurance policy you will need to
obtain a crime report reference number.

Healthcare
and accidents in Spain

If you or someone else
needs emergency medical care in Spain, call the emergency number for
the medical service at 112 or 061. It’s also possible to visit your
local hospital’s accident and emergency department (Urgencies). For
general medical inquiries and less urgent issues, you should instead
contact your general practitioner, who can refer you to a specialist
if necessary. Remember to have your private medical health Insurance
to hand.

Some further emergency
healthcare contact numbers in Spain are the following:

  • Emergency
    doctor:     1003
  • Emergency
    dentist:     961 496 199
  • Health and
    pharmacy information:    900 161 161. You can also find
    your local pharmacy online    .

  • Elderly
    helpline:    900 222 223
  • Maritime Sea
    Rescue    : 900 202 202
  • Red Cross:902 222 292 or online.

Lost or
stolen property in Spain

Lost property: if you
lose a valuable item or are a victim of theft, contact the local
police. If you lose an item on a train or at an airport in Spain,
contact the transport provider first. Be sure to obtain a lost report
reference number if you will be looking to make a claim on your home
contents insurance or travel insurance policy.

Lost and found pets: if
you find a pet in Spain, take it to a local vet, who can check if it
is identifiable and contact the owner. If you lose a pet in Spain,
contact local vets and give your pet’s identification number. You
can also contact the Archivo de Identificación del Colegio de
Veterinarios at 934 189 294 (902 170 401 outside of office hours).
Finally, you can report the animal missing at a local police station.

Lost bank cards:
contact your bank or call the card provider: MasterCard (900 971
231), or Visa (900 991 124), American Express (902 375 637).

Road
and traffic emergencies in Spain

In a road emergency in
Spain, call 112 or one of the numbers above to contact the police,
medical service, or fire brigade as appropriate. If you are involved
in a road accident look for witnesses to help collaborate your
version of events. This will help when making a claim on your motor
car insurance.

What to
do in an emergency in Spain

Here are some tips to
use when calling the Spanish emergency services:

State your name,
telephone number, the location where help is necessary, the situation
you find yourself in and if it’s still happening. Advise how many
people require help and whether there are weapons or dangerous
substances involved.

Don’t forget to
provide the code to your parking lot or apartment building if there
is one.

Do not hang up until
the conversation has finalised and you are invited to do so.

If you have existing
medical problems or regularly take prescription drugs, make sure you
know how to say these names in Spanish to the operator.

In a situation where
you’re dealing with intoxications, make sure to inform them of what
was taken and, if possible, give them the rest of what was consumed.
If children are involved provide their ages and weight in Kilograms.

Emergency
terms and phrases in Spain

Emergency services:
servicios de urgencies

I’d like to report a
crime: Quiero hacer una denuncia/Quiero denunciar un crimen.

I need you to send me
an ambulance: Necesito una ambulancia/Necesito que me envíen una
ambulancia.

My house is burning
down: Mi casa está quemandose.

I live at…: Vivo en…

Help: Socorro

Accident: accidente

Pharmacy: farmacia

Doctor: médico

Serious illness:
enfermedad grave

And
finally

Always
have at hand your insurance brokers contact details, be it car theft or
fire, a medical emergency a travel loss or a motor incident, if there
is an insurance policy covering the loss be that motor insurance,
home insurance or medical insurance you will need to contact your
insurance broker with as many details pertaining to your loss as
possible.

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Here for what matter most.

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EMERGENCY TELEPHONE NUMBERS – BenidormSeriously

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EMERGENCY TELEPHONE NUMBERS in SPAIN

The European Emergency telephone Number 112 is not the only emergency number here in Spain.

As well as 112, the following emergency numbers are available
062 – Guardia Civil
091 – National Police – Reporting robberies etc.
061 – Health emergencies
080 – Fire Service
092 – Local Police
090 – Report traffic incidents
011 – Road information (traffic jams and incidents)
016 – Reporting Domestic Violence

Coastguard/Sea rescue 900 202 202

Medical Care 24hrs: 900 161 161

Disabled people can send a fax and an SMS to the National Emergency Numbers.
112 Calls are answered on average within 5 seconds.

In addition to the national language(s) the calls can be answered in English, French, Portuguese, Arabic and German, depending on the call centres. 

To report a crime to the police in English telephone:

902 102 112

Download the ALERTCOPS APP

What should I do if I suspect I have COVID-19 symptoms, or if I’ve been in contact with someone infected?

First, avoid all physical contact with other people.  Next, inform the local healthcare authorities immediately via the information helpline.  The number for the Valencian region is 900 300 555

S.A.T.E – Benidorm Office – 96 681 23 34/96 680 98 70

The Foreign Tourist Assistance Service is a police department whose role is to offer foreign tourists, visiting the city, personalised assistance after having suffered a criminal offence or similar incident.  Assistance is given by the National Police Service and personnel from the Tourist. Board.  The tourist is given assistance in their own language and will be helped in reporting crime, lost passports etc.

The consulate is open to visitors Monday to Friday from 8:30 am to 1.30pm, excluding public holidays. Consular phone lines are open from 8am to 4pm.

Consulate of The United Kingdom in Alicante – 0034 965 21 60 22

Other useful numbers –

Benidorm Town Council – 965 855 500
Benidorm Town Hall- 965 855 500
Citizens Advice Bureau – 9668 020 121
Red cross (Cruz Roja) – 900 100 333
Samaritans – 900 525 100

BENIDORM HOSPITALS
Hospital Comarcal de la Marina Baixa
Av. Alcalde en Jaume Botella Mayor, 7. La Vila Joiosa
Tel. 966 907 200

Hospital Clínica Benidorm
Av. Alfonso Puchades, 8.
Tel. 965 853 850

Hospital de Levante
C/ Doctor Ramón y Cajal, 7.
Tel. 966 878 787

CONSULATES
United Kingdom
Edificio Espacio, Rambla Méndez Núñez 28-32, 6ª planta, 03002 Alacant, Alicante
If you’re in the communities of Valencia and Murcia and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +34 965 21 60 22. If you’re in the UK and worried about a British national in Spain, call 020 7008 1500. We are experiencing technical issues with our telephone line. If you cannot reach us on our usual number, please call the British Embassy Madrid on +34 917 146 300.

British Embassy – Emergency Assistance Free Phone – 917 146 300

Iceland
Av. Mediterráneo, 37. Edif. Casa de las Flores;
Tel. 965 851 667

Finland
C/ Almendros, 37, 2º izq.
Tel. 965 866 942

Norway
C/ Pal, 1. Edif. Aurea 6º A y B.
Tel. 965 852 166

Netherlands
Ctra. Finestrat, 7. El Planet. Edif. Servitour.
Tel. 965 857 012

Honorary Consulate of the Czech Republic
C/ Ibiza, 15. Apartamentos Triomar. Tel. 965 853 283

TOWN BUSES
Llorente Bus, C/ Castellon, Poligono Industrial de Finestrat – 96 585 43 22

REGIONAL BUSES
Grupo Alsa (Enatcar-Ubesa), Avda. Jaime I, Aptos. Valencia II
Av. Europa, (Centro Comercial La Noria) – 902 42 22 42
Bilmanbus, C/ Lepanto – 96 586 15 58
Jimenez, C/ Lepanto – 96 586 15 58

INTERNATIONAL BUSES
Grupo Alsa (Eurolines), Av. Europa – 902 42 22 42
Iberbus-Linebus, C/ Portugal – 96 522 93 36/96 522 95 04

TRAINS
Ferrocarriles de la Generalitat Valenciana (FGV), C/ Estacion – 96 585 18 95
Renfe, Avda. Salamanca – 902 24 02 02

Movistar – 1002 (reporting problems) 1004 all enquiries, say ENGLISH after hearing the message.

Cancellation of Credit/cards

Amex – 914 004 250

Mastercard – 900 971 231

Visa – 900 991 124

Emergency telephone numbers

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    Calling The Emergency Services When In Spain


    Calling The Emergency Services When In Spain
    Expat TipsPublished: 07 September 2018 12:22 CETUpdated: 22 June 2022 12:22 CET

    Living in Spain is fantastic. Most of the people who decide to relocate with the idea of spending their retirement years in the warm Mediterranean sun are more than happy with their life choice. You must, however, plan carefully, especially when it comes down to things like healthcare.

    It doesn’t matter what age you are, or what station you may be in, in life. You may be a retired couple, or a young family with children to support; but when it comes down to needing to call for the emergency services in Spain – be it the police, an ambulance or a fire engine, you need to know what to do and the emergency telephone numbers to call.

    I’m surprised at just how many expats I hear asking, “What is the emergency number in Spain?“. Well read on and let’s find out the most important ones to remember.

    In the UK it’s easy. It’s ingrained into each and every one of us from an early age. All you need to do is to pick up the phone, dial 999, and explain your situation, and what it is you need; all in plain simple English and its job done. But what about when you living abroad, somewhere like Spain? What must you do here, and what are your chances of being understood? Well, that’s exactly why we’re publishing this brief article. To explain what numbers you need to call for which services, and to tell you how to prepare to put your emergency into words that will be understood by the person on the other end of the phone.

    First of all, you mustn’t expect the person that answers your emergency call to speak English. We Brits do have a bit of a problem when it comes down to learning foreign languages. Because English is so widely spoken, we tend to expect everyone we come across to understand it. A lot of people do of course, but when it comes to foreign nationals in their own country, (like Spain for example), the majority of them don’t speak or understand it.

    If you put the boot on the other foot for a moment, you wouldn’t expect an English telephone operator in the UK to understand Spanish, German, or Italian for example, would you? So you need to be prepared.

    Whatever you do, you mustn’t get too frustrated or excited if the person on the other end of the line does not speak English. Simply do your best to remain calm, and talk quietly and slowly, keeping your words as simple as possible. You’ll find that many words are similar, like doctor, or hospital. Yes, they’re spoken in a different accent with stresses in different places and sometimes missing letters (for example the Spanish don’t pronounce the letter “H” it’s usually silent). But there may be enough similarities with some words, and if you speak clearly and slowly, eventually you’ll be able to make the other person understand you. Better still, learn some phrases, or copy them down from a phrasebook, and keep them handy, near the phone. Of course, if you know a Spanish speaker who can help – better still!

    So much for the language aspect; now let’s turn our attention to the actual numbers to call.

    Emergency Service Telephone Numbers In Spain

    • Ambulance (ambulancia in Spanish) – 112 (from anywhere in Spain – no area code needed)

    • Police (policia in Spanish) – 112 (from anywhere in Spain – no area code needed)

    • Fire Brigade (cuerpo de bomberos) – 112 (from anywhere in Spain – no area code needed)

    • To report a robbery an assault, break-in or other crime – 902 102 112

    • The British Consulate (Madrid) – 917 146 300

    • National Police (Policía Nacional) – 091

    • Local Police (Policía Local) – 092

    • Civil Guard (Guardia Civil) – 062

    • Road information about traffic jams and accidents – 011

    • To report a traffic incident – 060

    • Red Cross Emergencies – 902 222 292 – 24 hr Helpline 900 100 333

    • Maritime Sea Rescue (Salvamento y Segurida Maritima) – 900 202 202

    • Citizens Advice Spain (English) – 615 814 264 (10am – 2pm Mon-Thurs) or email info@citizensadvice. org.es

    • Samaritans In Spain (English) – 900 525 100 – www.samaritansinspain.com

    • Suicide Prevention Hotline – 024

    It might also be a good idea to bookmark and share this page on social media with your friends and family as well to make sure they are aware of these numbers. Also, keep a note of the numbers in your handbag or wallet as well as next to the phone – just in case you might encounter an emergency situation when you’re out and about. You never know – it always pays to be prepared.

    For any non-emergency enquiries, you may want to try Twitter! The Spanish police have now adopted the social media platform and regularly post important information. If you have a question, why not send them a tweet @policia

    You can learn more about the different Spanish police forces via our article – Police In Spain: A Guide To The Three Spanish Police Forces

    Expat Health Insurance Spain

    If you are living in Spain and looking for private expat health insurance cover, please check out our range of great value health insurance policies. Our policies are in English and underwritten by Bupa.

    Get a quick quote here https://www.healthplanspain.com/sanitas/sanitas-health-plans.html

    Photo courtesy of ec-jpr on Flickr.

    emergency numbers • EmergencyNumbers.ru

    emergency services

    Single call number for emergency in-vehicle services

    • 112 – Emergency operational service

    Main emergency numbers

    • 091 – Police
    • 061 – Ambulance
    • 080 – Fire Department

    Embassies and consulates in Spain

    Visa

    Availability of a visa-free regime for citizens of the Russian Federation – no

    Russian Embassy in Spain (Madrid)

    org/PostalAddress”>

    • Address:
    • calle Velazquez 155,
      28002,
      Madrid, Spain
    • Phone:
    • +34 (91) 562-2264
    • +34 (91) 411-0807
    • +34 (91) 562-9712
    • E-mail:
    • embrues@infonegocio. com
    • spain.mid.ru/ru_RU/web/spain_ru

    Consular Section of the Embassy

    • Address:
    • calle Joaquín Costa 33,
      28002,
      Madrid, Spain
    • Phone:
    • +34 (91) 411-2957
    • +34 (91) 562-7830
    • E-mail:
    • consmd@arrakis. es
    • Reception hours:
    • Monday to Friday – from 10:00 to 14:00

    • Emergency telephone number:
    • +34 (91) 563-7192
    • +34 (670) 848-773

    Consulate General of Russia in Barcelona

    org/PostalAddress”>

    • Address:
    • av. Pearson 34
      08034,
      Barcelona, ​​Spain
    • Phone:
    • +34 (93) 280-5432
    • +34 (93) 280-0220
    • +34 (93) 562-280-5541
    • E-mail:
    • barcelona.mid.ru
    • Reception hours:
    • Monday to Friday – from 10:00 to 13:00

    • Emergency telephone number:
    • +34 609 306-346
    • +34 647 574-539

    Emergency numbers and helplines in Spain

    Updated

    Views 1891

    If you are moving to Spain, it is important to know what to do in case of an emergency, especially if you do not speak Spanish. Spain has emergency numbers for everything from medical problems to reports of crime or lost property.

    >

    This emergency guide in Spain contains information on which emergency number to call and the following questions:

    • Main emergency numbers in Spain
    • Fire services in Spain
    • Police in Spain
    • Health and accidents in Spain
    • Mental health services in Spain
    • Drug and alcohol services in Spain
    • Children, family, and youth services in Spain
    • Crime-related services in Spain
    • Housing and telecommunications services in Spain
    • Traffic and traffic accidents in Spain
    • LGBTQ+ services in Spain
    • Homeless services in Spain
    • Animal services in Spain
    • Travel services in Spain
    • Lost or stolen property in Spain
    • European European emergency numbers
    • What to do in an emergency in Spain
    • Other useful phone numbers in Spain
    • Emergency terms and phrases in Spain

    Table of contents

    1. Emergency services in Spain
    2. Fire services in Spain

      3. Police

    3. Health and accidents in Spain
    4. Mental health services in Spain
    5. Drug and alcohol treatment services in Spain
    6. Services for children, families and young people in Spain
    7. Anti-crime services in Spain
    8. Public utilities and telecommunications services in Spain
    9. Road and traffic emergencies in Spain
    10. LGBTQ+ services in Spain
    11. Services for the homeless in Spain
    12. Animal services in Spain
    13. Travel services in Spain
    14. Lost or stolen property in Spain
    15. Pan European emergency numbers
    16. What to do in an emergency in Spain
    17. Other useful phone numbers in Spain
    18. Terms and phrases for emergency care in Spain
    19. Useful resources
    20. Videos

    There are three emergency services in Spain

    3 3 emergency services: police ( policía) , fire brigade ( cuerpo de bomberos) and ambulance ( ambulancía ).

    In Spain, you can contact the emergency services by calling the pan-European emergency number (112) from any telephone. When you call 112, the operator will direct you to the appropriate emergency service. Separate emergency services are also available in the following numbers:

    • Hattle: 061
    • Fire brigade: 080
    • National Police: 091 9000
    • Local Police: 09 092

    Fire services in Spain

    Fire services in Spain operate at the community level, with each of the 17 Autonomous Communities responsible for its own fire service. In addition, Barcelona and Madrid have their own fire brigades.

    You can contact the fire department in Spain.

    In Spain, you can contact the fire brigade by calling the emergency services on 112 or 080.

    Firefighters in Spain perform a variety of functions in addition to fighting fires. They perform jobs such as rescuing people and checking security. Firefighters also play a key role in society, often visiting schools to give presentations on fire safety.

    Police in Spain

    There are three different types of police in Spain: the National Police ( Policía Nacional ), the Local Police ( policía local ) and the Civil Guard ( Guardia Civil ).

    • The National Police has the broadest mandate, dealing with issues as broad as organized crime, national security and terrorism.
    • Local (or municipal) police deal with crime in a specific area, such as theft, traffic violations and disputes.
    • Finally, the Civil Guard is the oldest police force in Spain. It is run by the military and operates mainly in rural areas and on highways.

    The following numbers of emergency police in Spain:

    • National Police: 091
    • Local Police: 092
    • Civil Guard: 062 9000 9000

      also have a special service for foreign service for foreign service. which allows foreigners to report crimes such as burglary, theft. Call 902 102 112 from 9:00 to 21:00.

      Health and accidents in Spain

      If you or someone else needs urgent medical care in Spain, call the emergency medical number 112 or 061. You can also visit the emergency room at the local hospital ( Urgencias ). For general medical information and less urgent matters, you should contact your GP, who will refer you to a specialist if needed.

      >

      The following contact phones of emergency medical care in Spain:

      • Ambulance doctor: 1003
      • Ambulance help: 961 496 199

        • Speed/HIV Reference line: 902 424 424 424 424 424 424

      • 9031 about health and pharmacies: 900 161 161. You can also find a local pharmacy on the Internet.
      • Elderly Help Schedule: 900 222 223
      • Maritime Marine Rescue Center: 900 202 202
      • Red Cross: 902 222 292 or online.

      You can find out more in our complete guide to healthcare in Spain.

      Mental health services in Spain

      If you need mental health care in Spain, you can get it by talking to your doctor or visiting a local health centre. Your doctor may refer you for specialized treatment, which is usually done in a mental health center. Some mental health services are available through the public insurance system, but others (such as psychotherapy) are not available.

      • Samaritans in Spain: Helpline in English offering free support – call 900 525 100 or online.
      • Suicide, crisis and support line (El Teléfono de la Esperanza) : call 902 500 002 or go online (only in Spanish).

      Drug and alcohol treatment services in Spain

      • Poison and drug help desk: 915 620 420
      • Support for drug addicts ( Fundación de Ayuda contra la Drogadicción ): 900 161 515 or online.
      • Alcoholics Anonymous: Find English-language meetings in your area online.
      • Al-Anon: find English-language meetings online.
      • Narcotics Anonymous: call 952 858 522 or go online (but only in Spanish).

      Services for children, families and youth in Spain

      • Help for Single Parents : Call 622 795 542 or visit the website.
      • Report gender-based violence: call 016 or 900 116 016.
      • Violence against children and adolescents: call 900 202 010 or visit ANAR (though only in Spanish).
      • Missing children: 116,000
      • Support for women: 900 580 888
      • Domestic violence and abuse ( Mujeres Maltratadas ): 900 100 009
      • Mum Abroad: Information for English speaking parents living in Spain is available online.

      Crime Services in Spain

      • Crime Victim Support: 900 150 909

      legal system in Spain.

      Utilities and telecommunications in Spain

      If you have a power outage or gas leak in Spain, call your supplier as soon as possible. The National Energy Commission ( La Comisión Nacional de Energía ) provides a list of suppliers as well as their contact information.

      If you have problems with your telephone line, call 1002.

      Road and traffic emergencies in Spain

      For emergencies on Spanish roads, call 112 or one of the above numbers to contact the police, medical service or fire brigade, as appropriate.

      For emergencies on Spanish roads, call 1002.

      • Traffic alerts: call 011 for current traffic problems or surf the Internet.
      • Road services: call 060 to contact Spanish road services. English speaking operator also available from 9:00 to 15:00.

      LGBTQ+ services in Spain

      • FELGTB : umbrella group of over 50 LGBTQ+ organizations in Spain. Find out more online.
      • LGBT in Spain : Website providing a list of LGBTQ+ organizations in Spain.
      • Casal Lambda: a gay and lesbian association offering information, meetings and advice. Find out more online.
      • Travel Gay: travel planner for gays and lesbians available online.
      • Lonely Planet: guide for LGBT travelers in Spain.

      Services for the homeless in Spain

      • Arrels Fundacio : an anti-homelessness organization based in Barcelona. Find out more on the site.
      • Angels of the Night ( Ángeles Malagueños de la Noche ): A homeless charity based in Malaga. Find out more on the site.
      • Feantsa: A homelessness charity working throughout Europe.

      Animal Services in Spain

      • Veterinary Emergency: 963 744 731
      • Association for the Protection of Animals in Spain: online list of local associations promoting animal welfare in Spain.
      • Adopt a Pet: directory of pet adoption and animal welfare organizations in Spain.
      • PACMA: The Animal Defense Party is a Spanish political party that promotes animal rights.

      Travel Services in Spain

      • Spanish Tourist Portal: online information for expat families visiting Spain.
      • Spanish government: online tool to find embassies and consulates in Spain.
      • Immigration Assistance: Call 900 150 000 for advice and free legal assistance.

      Lost or stolen property in Spain

      • Lost property: If you have lost or stolen property, contact the local police. If you have lost an item on a train or at an airport in Spain, first contact the transport company.
      • Lost and found pets: If you find a pet in Spain, take it to a local veterinarian who will check if it can be identified and contact the owner. If you have lost your pet in Spain, please contact your local veterinarians and provide the animal’s identification number. You can also contact Archivo de Identificación del Colegio de Veterinarios on 934 189 294 (902 170 401 outside business hours). Finally, you can report a missing animal to your local police station.
      • Lost bank cards : Contact your bank or call your card provider: American Express (902 375 637), Mastercard (900 971 231) or Visa (900 991 124).

      Pan-European emergency numbers

      If you have an emergency anywhere in Europe, call 112 to access emergency services. Calls to 112 are free of charge and can be made from any landline, payphone or mobile phone.

      What to do in an emergency in Spain

      When calling Spanish emergency services, follow these tips:

      • Include your name, telephone number, location where assistance is needed, the situation and if it still occurs, how many people are in need in help, whether there are weapons or dangerous substances.
      • Don’t forget the code for your car park or apartment building.
      • Never hang up until you are asked to do so.
      • If you have health problems or regularly take prescription drugs, make sure you at least know how to tell the operator their names in Spanish.
      • If you have children, please list their age and weight (in kilograms) in case you need to call a poison control center or administer medication.
      • In a situation where you are dealing with intoxication, be sure to report what was taken and, if possible, give them the remnants of what was consumed.

      Other useful phone numbers in Spain

      • Citizens information line: call 012 or visit the website.
      • Ombudsman and complaints: 900 101 025

      Terms and phrases for emergency assistance in Spain

      • Emergency Service: Servicios de Urgencia
      • hacer una denuncia./Quiero denunciar un crimen.
      • I need you to send me an ambulance: Necesito una ambulancia./Necesito que me envíen una ambulancia.
      • My house is on fire: Mi casa está quemandose.
      • I live in…: Vivo en…
      • Help! socorro
      • Accident: accidente
      • Pharmacy: farmacia
      • : 0316 Médico
      • serious illness: Enfermedad Grave

        • Useful resources

        • National Police : Finding a tourist in Spain ,
        • UK government: tips for UK citizens on living in Spain

        Video

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        I call the helpline for psychological help

        Ambulance in Spain. Spain in Russian

        How is ambulance organized in Spain? What is the phone number for an ambulance? How much does it cost to call an ambulance for foreigners? These and many other questions related to obtaining emergency medical care are of concern to everyone who is going to Spain both on vacation and for permanent residence. Spain is one of the leading countries in terms of the development of the healthcare system. This applies to both the public and private sectors. The indisputable advantage of private medicine is the ability to choose a doctor, the almost complete absence of queues and waiting lists. Emergency departments in Spain are organized both at the public and private levels.

        History of modern ambulance in Spain

        Ambulance in Spain in its present form appeared more than 20 years ago. In the 1980s, the sad statistics of deaths from heart attacks and car accidents led to the decision to organize specialized emergency departments in a number of government services: fire, emergency, etc. The work was carried out with the direct participation of the Red Cross.

        In 1984, a national plan for the development of emergency medical care in Spain was adopted, which was the beginning of the creation of a modern ambulance system in the country.

        In 1988, a single number of the Rescue Service 061 was introduced, which in 1997 was replaced by a common number for all of Europe 112 (the number 061 is still used in some provinces of Spain). Royal Decree 103/2006 legislated the concept of “ambulance” and the list of services provided by it in Spain.

        Ambulance in Spain for foreigners

        In 2012, the Spanish public health system underwent significant changes. Previously, all residents of Spain had the right to receive medical care. Now only foreigners who legally reside in Spain and are registered in the social insurance system can apply for free medical care in Spain. In other words, all illegal immigrants, as well as foreigners who live in Spain without employment, were left behind (a number of regions of Spain continue to provide free medical care to everyone). As for the ambulance, then, as before, emergency care in Spain is provided to all those in need.

        Call an ambulance at home

        In Spain you can call an ambulance at home. If you have a health card (Tarjeta Sanitaria Individual), you will find the emergency room number of the medical center where you are registered on the back of the card.

        If in a stressful situation you cannot find your card or you do not have it, you can always call the Rescue Service (number 112), whose specialists will help to provide first aid to the patient and call an ambulance. It should be borne in mind that doctors go home only if there is a threat to the life of the patient or if it is not possible to deliver the patient on their own to the hospital (in some provinces of Spain, the patient may be charged a fee of 5 euros).

        Spanish hospital emergency departments

        Emergency departments in Spain are open in every hospital. Free care is provided only in public hospitals. For examination and diagnosis, the patient is placed in the “observación” room, where the patient can stay up to 24 hours. If, after this time, the doctors come to the conclusion that hospitalization is necessary, then the patient is transported to the main building of the hospital and placed in the appropriate ward. Relatives of the patient await the decision of the doctors in the waiting room “sala de espera”, while they are periodically called to give news about the patient’s condition, the need for hospitalization, etc.

        If you wish to receive private ambulance, you must have insurance. When concluding a health insurance contract, you will be given the telephone number of the insurance company’s 24-hour service, through which you can call an ambulance.

        You can also call an ambulance by calling the private hospital where you are usually treated. All private insurances cover calling and providing an ambulance. An exception may be complex studies or some surgical interventions already in the inpatient department (it is necessary to clarify this issue when insuring). In a private hospital, you can be admitted without insurance, but on a paid basis.

        If you cannot find an ambulance in an emergency or think that you cannot explain to the operator the reason for the call, you can directly contact the Center for Business and Life Services in Spain “Spain in Russian”, whose staff will organize an ambulance call on house, as well as provide a telephone translation service.

        Service Center “Spain in Russian” organizes your treatment in Spain. Selection of the best clinics, specialists, check-up examinations, childbirth, accompaniment to appointments. Individual solution for each patient.

        +7 495 236 98 99 or +34 93 272 64 90, [email protected]

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